Privacy Policy
Last updated: 1 August 2026
Charlnetic Technologies Private Limited ("Charlnetic", "we", "our", or "us") is committed to protecting the privacy of every individual who interacts with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website charlnetic.com or engage with our services.
1. Information We Collect
Personal Information
When you contact us through our website, subscribe to our communications, or engage our services, we may collect:
- Full name
- Email address
- Company or organisation name
- Project details and messages submitted through our contact form
Automatically Collected Information
When you access our website, certain information is collected automatically, including:
- IP address and browser type
- Device type and operating system
- Pages visited, time spent, and navigation patterns
- Referring URL and search terms
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver, maintain, and improve our services
- To send relevant communications about our services (with your consent)
- To analyse website usage and improve user experience
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service providers — trusted third-party vendors who assist us in operating our website and delivering services, bound by confidentiality agreements.
- Legal requirements — when required by law, court order, or governmental regulation.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access and review the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Location: Trivandrum, Kerala, India